End User Licence Agreement (EULA)
Important: read carefully. This agreement is between you (a person, or one company) and FireCAD Technologies (“FireCAD”, “we”, “us”) for the FireCAD software you use, whether as a web application at app.firecad.com or as a Windows program (“the Software”). By signing in to, installing or using the Software you accept this agreement. If you do not accept it, do not use the Software.
1. Licence. We give you a limited, non-exclusive, non-transferable, revocable licence to use the Software for your own engineering work during the subscription term you have paid for. A licence belongs to one named person (the owner of the FireCAD account that bought it); it is not a seat for a team.
2. Computers. A licence for the Windows program can be activated on up to 2 computers at the same time. You activate a computer by signing in to the program, and you can remove a computer, or move the licence to another one, in your account at account.firecad.com. Using the Software in the browser needs no activation, but the same licence and the same person apply.
3. Subscription term. A licence lasts for the term you bought (1 year or 2 years) from the date of payment. It does not renew automatically. If you buy again before it ends, the new term is added after the current one. A Complete Suite licence covers every FireCAD design program that is part of the suite. There is no perpetual licence.
4. Online checks and the trial edition. The Windows program checks your licence over the internet when it is activated and about once a week afterwards. It keeps working offline for up to 14 days after the last successful check. When the licence has ended, has been refunded, or cannot be checked for more than 14 days, the Software runs in its trial edition, which has fixed limits on design parameters (for example steam flow and gas flow). Your saved projects stay yours and remain readable.
5. What you may not do. You may not, and may not let anyone else:
- copy the Software, except for normal backups and installation on the computers your licence allows;
- reverse engineer, decompile or try to get the source code of the Software, or defeat or bypass the licence check or the limits of the trial edition;
- rent, lend, sell, sublicense or share the Software, your licence, or your account;
- use the Software to offer a competing design service or product, or to publish its calculation methods or internal data;
- remove proprietary notices, or use the Software unlawfully.
6. Ownership. The Software is licensed, not sold. FireCAD and its licensors keep all rights in it, including copyright and the contents of its fuel, flue gas and materials databases. Your input data and the designs and reports you create are yours.
7. Your data. Projects you create in the web application are stored on our server for you. You are responsible for keeping your own copies of important work. How we handle personal data is described in our Privacy Policy.
8. Engineering responsibility (important). The Software is a calculation aid for engineers. It does not replace the judgement of a qualified engineer or the rules and codes that apply to your equipment.
- You are responsible for the inputs you enter and for checking every result and design before you use it for manufacture, certification, construction or operation.
- Final designs of pressure parts must be checked and approved by a competent person under the applicable boiler regulations (for example IBR in India, or ASME and EN codes elsewhere).
- FireCAD is not responsible for failures, damage, loss or injury that result from relying on output of the Software without that independent verification.
9. Updates and support. During your term we make updates and fixes available as they are released, and we answer support questions sent to info@firecad.com. We may change or retire features with reasonable notice. Support for old versions is at our discretion.
10. Termination. Your rights end automatically when the term ends, or if you break this agreement. We may switch off a licence that is being used against this agreement, after telling you why wherever that is possible. When your rights end, you must stop using the Software and delete it from your computers. Refunds are dealt with in our Refund Policy.
11. No warranty. To the fullest extent the law allows, the Software is provided “as is” and “as available”, and FireCAD gives no warranty of any kind, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement. We do not promise that the Software is free of errors or always available.
12. Limit of liability. To the fullest extent the law allows, FireCAD is not liable for indirect, incidental, special or consequential damages, or for loss of profit, business, data or goodwill. Our total liability for any claim about the Software is limited to the amount you paid for the licence in the 12 months before the claim.
13. Law and courts. This agreement is governed by the laws of India. The courts at Visakhapatnam, Andhra Pradesh, have exclusive jurisdiction, except where the law of your country gives you a right that cannot be waived.
14. Whole agreement. This agreement, together with the Terms of Use and the Refund Policy, is the whole agreement between you and FireCAD about the Software. If one part cannot be enforced, the rest stays in force. We may update this agreement for new versions of the Software; the version that applies is the one shown when you last accepted it or renewed your licence.
Last updated 8 November 2026.